Legal

Terms of service

Last updated 25 Oct 2026

1. About these terms

These terms are an agreement between you and Micro Apps Limited, a New Zealand company (company number 9264564, NZBN 9429052248511) ("EasyBracket", "we", "us"). They apply to easybracket.app, organisation booking pages, website embeds and the EasyBracket connector for Claude and ChatGPT (together, the service). They take effect on 25 October 2026.

In these terms an organiser is anyone who runs an organisation, competition or pick-up game on EasyBracket, including their admins. A player is anyone who enters, joins a team or signs up for a game, including team managers and guests.

By creating an account, or entering a competition or game, you agree to these terms and to our privacy policy. If you use EasyBracket for an organisation or company, you confirm you can bind it, and these terms apply to it too.

2. Accounts and eligibility

  • You must be at least 16 to create an account. A parent or guardian must enter a younger player and is responsible for them.
  • Give accurate details and keep them up to date.
  • Keep your password safe. You are responsible for what happens in your account.
  • One person per account. Do not share it or create one for someone else without their permission.
  • Tell us straight away at support@easybracket.app if you think someone else has used your account.

3. Organiser responsibilities

EasyBracket gives organisers the tools to run competitions and take entries. The organiser runs the event. As an organiser you are responsible for:

  • Accurate events: dates, venues, formats, prices, what is included and any changes, kept up to date on your booking page.
  • Your refund policy: deciding it, publishing it to your players before they pay, and applying it (section 7).
  • Safety: venues, equipment, supervision, first aid, insurance, and any checks the law requires for working with children.
  • Your competition rules: eligibility, conduct, results, disputes and discipline.
  • Players' information: having a lawful basis and any consents you need, including a parent's or guardian's consent for children, and telling players how you use their information. For that information you are the controller and we process it for you.
  • The emails you send through EasyBracket, which must be lawful and relevant to your competitions.
  • Your own taxes on entry fees, and any licences or permits for your events.
  • Your admins, and what they do in your organisation.

4. Players and teams

  • Your entry is with the organiser, not with EasyBracket. The organiser's rules, refund policy and decisions apply to it.
  • If you enter a team, you confirm the people you add are happy to be added, and you are responsible for passing on the organiser's information to them.
  • If you bring guests to a pick-up game, you confirm they agree to you giving us their name and email address.
  • Taking part in sport carries a risk of injury. Check the organiser's arrangements and take part within your ability.
  • Questions about an event, its rules or a refund go to the organiser. Their contact details are on their booking page.

5. Payments through Stripe

Card payments are processed by Stripe. EasyBracket is not a bank or payment provider and does not hold player money.

  • When a player pays an entry, the payment is made to the organiser's own Stripe account, and EasyBracket's booking fee (section 6) is paid to us from it. The charge shows on the card statement under the organiser's name.
  • To take payments, an organiser connects their own Stripe account to EasyBracket, either one they already have or a new one made through EasyBracket, under their own agreement with Stripe (the Stripe Services Agreement). Stripe decides payout timing and may ask for more information. The organiser can disconnect EasyBracket from their Stripe account at any time.
  • Organisers authorise us to share their information and transactions with Stripe, and to instruct Stripe on their behalf for payments made through EasyBracket, including refunds.
  • Prices are set by the organiser and charged in the organisation's currency. The total, including any booking fee, is shown before you pay.
  • Stripe's card processing fees on payments for your competitions are charged by Stripe to your Stripe account and come out of your payouts. Refunds you make are paid from your Stripe balance.
  • If a player disputes a payment for your competition, the dispute is between you and Stripe: Stripe takes the disputed amount and its dispute fee from your Stripe account, and you respond to it in your Stripe dashboard.
  • Payments made outside EasyBracket, such as cash or bank transfer, are between the player and the organiser. Recording them in EasyBracket does not make us responsible for them.

Organiser subscriptions

Paid plans and add-ons are billed to the organiser through Stripe at the prices on our pricing page, for each billing period until cancelled. You can cancel on the Subscription page; it stops at the end of the period already paid. We do not refund part periods unless the law requires it.

6. The booking fee

EasyBracket charges a booking fee on each paid entry, as shown on our pricing page.

  • The organiser chooses, for each tournament and pick-up game, whether the player pays the booking fee on top of the entry price or the organiser absorbs it from the entry.
  • The booking fee is shown, or included in the total, before the player pays.
  • The booking fee pays for the service. Stripe's card processing fee is separate: Stripe charges it to the organiser. The booking fee is non-refundable, including when the organiser refunds an entry, except where the law requires otherwise.
  • Free entries and payments recorded offline carry no booking fee.

7. Refunds and cancellations

  • The organiser decides whether to give a refund, how much and when, under their own refund policy. EasyBracket does not decide refund requests.
  • Refunds go back to the original card through Stripe, in the currency paid, and are taken from the organiser's account.
  • EasyBracket keeps its booking fee on a refund where the law allows.
  • If an organiser cancels an event, the organiser is responsible for refunding the players.
  • If you withdraw from a competition, any refund depends on the organiser's policy.

Nothing in these terms removes rights you have under consumer law that cannot be excluded, such as the Consumer Guarantees Act 1993 in New Zealand, the Australian Consumer Law and the UK Consumer Rights Act 2015.

8. Acceptable use

You must not:

  • break the law, or help someone else to;
  • post anything false, offensive, discriminatory, or that infringes someone else's rights;
  • collect other people's information without a lawful reason, or use it for anything other than the competition it was given for;
  • send spam or unsolicited marketing through EasyBracket;
  • pretend to be someone else, or misrepresent an event, price or organisation;
  • take payments for events that do not exist, or for anything other than sport and social events;
  • try to get around security, access accounts or data that are not yours, or overload the service;
  • scrape, copy or resell the service, or use automated tools other than our published connector and embeds.

9. Content and intellectual property

You keep ownership of what you add to EasyBracket, such as names, logos, photos, descriptions and results. You give us a worldwide, non-exclusive, royalty-free licence to host, copy, display and process it to run the service, including on public booking pages and embeds, for as long as it is on EasyBracket and in backups for a limited time after.

You confirm you have the right to add it, including permission from people shown in photos.

EasyBracket, its software, design and brand belong to us or our licensors. You may use the service under these terms but gain no other rights in it. If you send us feedback, we may use it without obligation.

10. Third-party services and AI connectors

EasyBracket works with services run by other companies, including Stripe, Google and the AI assistants below. Their terms apply to your use of them, and we are not responsible for them.

The EasyBracket connector lets organisers use EasyBracket from Claude (Anthropic) or ChatGPT (OpenAI). If you connect it:

  • you choose to send your organisation's information to that AI service, which handles it under its own terms with you;
  • the connector acts with the permissions you already have in EasyBracket;
  • AI answers can be wrong. Check changes before you confirm them; you are responsible for changes made through your account;
  • you can disconnect at any time in the AI service's settings.

Some features, including the connector, are marked as beta and may change or stop.

11. Availability

We work to keep EasyBracket running, but we do not promise it will always be available or free of errors. We may pause it for maintenance, and we may change, add or remove features. If we remove something organisers rely on, we will give reasonable notice where we can.

12. Disclaimers and limitation of liability

EasyBracket is a tool for organisers. We do not run events, own or check venues, employ referees or decide results, and we are not responsible for events, injuries, loss or damage at them, or for what organisers or players do.

To the extent the law allows, the service is provided as it is, without promises beyond those in these terms.

To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill. Our total liability to you for all claims in any 12 months is limited to the greater of the fees you paid EasyBracket in that period and NZ$100.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. If you use EasyBracket for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply, and that it is fair and reasonable that this is so.

13. Indemnity

If you are an organiser, you agree to cover our losses and reasonable costs from claims by others arising from your events, your content, your breach of these terms or the law, or how you collect and use players' information.

14. Suspension and termination

  • You can stop using EasyBracket and delete your account from your profile page at any time.
  • We may suspend or close an account, or remove content, if you break these terms, if the law requires it, or to protect players, organisers or the service. Where it is reasonable we will tell you first and give you a chance to fix the problem.
  • When an account closes, entries already paid stay with the organiser, and sections 5 to 7, 9, 12, 13 and 15 continue to apply.

15. Governing law and disputes

These terms are governed by the law of New Zealand, and its courts have jurisdiction. If you are a consumer, you keep the protection of the mandatory law of the country where you live and can bring a claim in its courts.

Before starting a claim, please contact us at support@easybracket.app so we can try to resolve it.

16. Changes to these terms

We may update these terms when the service or the law changes. For significant changes we tell account holders by email or in the app at least 30 days before they take effect. If you keep using EasyBracket after that, the new terms apply; if you do not agree, you can delete your account.

17. Contact